Admissions to Residential Care: How the System Works

Making the decision for yourself or a loved one to move into a residential care facility is not only emotional but can be confusing as well.

Thank you for considering Mount St. Mary Hospital as your facility of choice.

Mount St. Mary is designed with 16 individual houses with 12 or 13 residents living in each house. We respect the privacy and dignity of all residents and therefore we do not provide tours of our residents’ home. Please see our photo gallery for pictures of the facility.

If you or a loved one requires complex care services and you are at home, please contact your Island Health Community Case Manager or the General Enquiries line.

If you or your loved one are in the hospital, contact the Liaison Case Manager who is covering your unit.

When it is time to choose a care home, you will have the opportunity to choose up to three preferred care homes. Your case manager will provide you with a list of care homes that are able to provide the type and level of care that you need. This list will be customized for you based on your specific care needs and the community or communities where you wish to live.

There is more information about the process on Island Health's website.

The cost of residential care is determined by the Island Health based on the BC Ministry of Health guidelines.

To help individuals prepare for the transition to Residential Care, please read the Island Health Long Term Care Access Guide (pdf).

If you have a specific questions regarding admission to Mount St. Mary please one of our Social Workers at 250-480-3107 or 250-480-3193.