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861 Fairfield Road, Victoria, BC

Well Wishes

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Welcome to the Mount St. Mary well wishes page. This form allows you to send a message to a loved one currently in our care. Emails are checked every weekday and hand-delivered by staff to residents/clients in the afternoon. Messages received after 1 p.m., on weekends, or statutory holidays will be delivered the next business day. Please note that this tool is only for well wishes. Any other type of communication or messages (such as emails conducting personal business, containing questionable content, or solicitations) will not be delivered and will be deleted from the system.
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Any photographs submitted will be printed and given to the client, or shown to the client electronically. Once the client has a printed copy, or has been shown the photograph, the original file will be deleted. Mount St. Mary will not store any photographs, and the person submitting the photograph does so at their own risk. The photographs will not be filed on the client record, nor will they remain in the custody or control of the Mount St. Mary.
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    Well Wishes

    Compassion & Caring

    Meeting the physical, emotional and spiritual needs of our residents.

    Respect and Dignity

    Honoring the inherent worth and individuality of every person.

    Fairness & Justice

    Ensuring equitable treatment and advocating for the rights of all individuals.

    Competence and Excellence

    Striving for the highest quality in our services, with a commitment to continuous improvement.

    Responsibility & Accountability

    Managing resources effectively and maintaining transparency in our actions.

    Hope

    Creating a positive environment that inspires and supports our residents, their families, and our staff.

    Territorial Acknowledgement

    With respect, we acknowledge the Lək̓ʷəŋən speaking peoples on whose traditional territory Mount St. Mary Hospital stands and the Songhees, Esquimalt, and W̱SÁNEĆ peoples whose historical relationship with the land continues to this day.

    Mount St. Mary Hospital | Longterm Care home | Victoria, BC

    The health and wellbeing of the individuals who live and work at Mount St. Mary Hospital are our priority.

    Who we are

    Founded by the Sisters of St. Ann, Mount St. Mary Hospital is a 200-bed Catholic healthcare home located in Victoria, BC. We are dedicated to providing compassionate long-term and palliative care to residents in Victoria and the surrounding areas. Our warm, welcoming environment ensures that each resident feels valued, respected, and supported throughout their stay.

    Mount St. Mary Hospital continues a rich tradition of care, rooted in the values passed down by our founders. We strive to create a home-like atmosphere that promotes comfort, dignity, and well-being.

    What we do

    At Mount St. Mary Hospital, we focus on enhancing the quality of life for our residents through personalized care plans tailored to meet their specific needs. Our comprehensive services include:

    • Personalized Care: Addressing the physical, emotional, and social needs of each resident.
    • Spiritual Support: We offer spiritual care for residents of all faiths.
    • Resident Programs: Providing activities that foster mental and physical well-being in a nurturing environment.

    Our holistic approach ensures that residents receive not just medical care but also emotional and spiritual support, creating a community where they can lead fulfilling lives.

    A Day in the Life at Mount St. Mary Hospital

    Programs & Services at Mount St. Mary Hospital

    Family Resources

    Resident Activity Calendar

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    Resident Handbook

    Resident and Family Newsletter

    Admissions FAQ

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    We are considering Mount St. Mary Hospital for our loved one in need of Long Term Care. Can we come by for a tour of the home?

    We are not able to provide tours to the public but have developed a new website based on feedback from loved ones. We sincerely hope that seeing our facility will help with your decision and ease the transition into Long Term Care. You are not alone and there are many community supports available that we hope will help while waiting for Long Term Care.

    How do we get our loved one on the wait list for Mount St. Mary and/or other Long Term Care facilities?

    If you or your loved one is facing challenges living safely independently you can access the community access line without a doctors referral.

    Community Access Line 250-388-2273 / 1-888-533-2273

    https://www.islandhealth.ca/our-services/community-health-services

    You can also ask your family doctor to refer you for an assessment. Following assessment a case manager will discuss available discuss options. If a Long Term Care application is created you will be asked to provide three options for preferred Long Term Care facilities.

    We have identified Mount St. Mary Hospital in our top 3, how long is the waitlist?

    Thank you for considering Mount St. Mary for your loved one. We understand that this process can be overwhelming, confusing and slow. There is a huge demand for Long Term Care in British Columbia. Although we can’t make things go faster, we can provide compassion and care on your journey. When Island Health matches your loved one to Mount St. Mary we can offer a tour, and if accepted, the move in will happen shortly thereafter.  Our Social Workers will contact you when your loved one has been matched to Mount St. Mary, but they don’t have access to waitlist information.

    Many ways to give

    Thanks to the generosity and dedication of people like you, we are able to provide new equipment, make necessary building improvements, and fund exceptional programs and services for the 275 residents that call Mount St Mary Hospital home each year.
    Learn More.